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Absolutely
Correct
From that person that is not currently in my office
Hi
I answered the phone and you were on the other end
I appreciate the phone call
I didn't call you
I just walked in from lunch
I would love to tell you what it's about
I would suggest you don't call my office again
I'm a collection agency
I'm not sure where this number is calling from
I'm not using my phone
If I called your phone number, I can look it up to see if I called it
Is this Shannon?
It wouldn't have been me
Okay 1
Okay 2
Okay, but what is whis phone number?
Okay, hang on, I didn't call you
Okay, so what number came up on caller ID?
Okay, well I can look up info but can't without
Pardon?
Shannon
So you had to dial a telephone number
So you said we called you?
That could not possibly happen
That is absolutely incorrect
That is my company
That's the number I need
This is Shannon
Umm, okay, you have records that we are calling you
UNNN-acceptable
We answered the telephone and you called our office
What I'm hearing is a recoring from a prior phone conversation
What is your phone number?
What?
When you look at your recent history, it will give you a number
You called our office
You've been on hold?